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How to Use Your DISH System

1. Turning Your TV On and Off

  1. Start with your TV and DISH receiver off.
  2. To turn your TV ON, press and release the red TV POWER button on your DISH remote.
  3. To turn your TV OFF, press and release the red TV POWER button on your DISH remote again.

2. Turning Your Receiver On and Off

  1. Start with your TV on and DISH receiver off.
  2. To turn your receiver ON, press and release the red POWER button on your DISH remote.
  3. To turn your receiver OFF, press and release the red POWER button on your DISH remote again.

3. Staying on the Correct TV Input or Channel

  1. Your TV needs to remain on the correct input or channel to watch your DISH service. If your TV is not on the correct input or channel,your TV may display a black, blue, or snowy screen, depending on yourTV.

How You Might Get On the Wrong Input or Channel:

4. Fixing a Black, Blue, or Snowy Screen

For demonstration only – Get your TV OFF the correct input or channel by pressing and releasing the CHANNEL UP button on your TV remote or the TV itself. (If you are already on a black blue, or snowy screen, skip to 4a.)

  1. Get your TV back ON the correct input or channel:
    If TV1: Cycle your TV through its inputs by pressing the INPUT, SOURCE, or TV/VIDEO button on your TV remote or the TV itself.
  2. If the picture is not restored, change your TV to channel 3 or 4 using your TV remote or the TV itself.
    - OR -
    If TV2: Tune your TV to channel 60 or 73 using the buttons on your TV remote orthe TV itself.
  3. Once your TV picture is restored, press and release the SAT mode button on your DISH remote to ensure you're in the proper mode for controlling your receiver.

5. Changing Channels

There are three ways to change channels on your receiver:

6. Selecting a Favorites List to Display on Your Program Guide

For your convenience, three Favorites Lists have been pre-programmed:

  1. Press and release the GUIDE button until the Favorite List Options screen appears.
  2. Press and release the CHANNEL UP/DOWN buttons to choose the Favorites List you would like to see, then press and release the SELECT button.

7. Exiting On-Screen Menus

When you're in an on-screen menu, it's easy to exit the on-screen menu and return to the program you were watching.

  1. To exit an on-screen menu, press and release the VIEW LIVE TV button

Additional Tips

Setting Closed Captioning

  1. Press and release the MENU button and then select "Preferences."
  2. Select "Closed Caption."
  3. Select "Caption On/Off."
  4. Select "CC is On."
  5. Select "Done."

Troubleshooting

75% of all technical problems that an agent can help you with can be solved by following these five easy steps:

  1. Make sure your DISH remote is in SAT mode.
  2. Make sure your TV is on the correct input/channel.
  3. Make sure you're on the correct Favorites List.
  4. Check for anything obstructing the signal to your satellite dish, such as tree branches, severe rain, or snow build-up. If it is safe to do so, remove the obstruction or wait for it to pass.
  5. Reset your receiver by unplugging it from the wall for 10 seconds. Plug it back in and turn it back on.

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